Terms And Conditions
Fijidude.com, is an online travel agency (OTA) that provides a booking engine for suppliers to sell their tours, events, boat hire, car rental, airport transfers, bnb and experiences in Fiji.
Booking and Payment:
All bookings made through fijidude.com are subject to availability and confirmation by the supplier. Payment for all bookings must be made in full at the time of booking.
Refund Policy:
fijidude.com offers a 24-hour refund policy for all bookings made through the website. If a customer cancels their booking within 24 hours of making it, they will receive a full refund. After 24 hours, refunds will be at the discretion of the supplier and their own refund policy.
Liability:
fijidude.com acts only as an agent for the suppliers and shall not be held liable for any injuries, damages, or losses incurred by customers during their travel arrangements or experiences booked through the website.
Changes and Cancellations:
Any changes or cancellations to a booking must be made through fijidude.com. Any changes or cancellations made directly with the supplier will not be recognized by fijidude.com.
Pricing and Information:
fijidude.com makes every effort to ensure that all pricing and information displayed on the website is accurate. However, errors may occur, and fijidude.com reserves the right to correct any errors at any time.
Supplier Contract:
All suppliers of fijidude.com agrees to provide a refund up to 24 hours from the time of booking as per the terms outlined in a separate contract with fijidude.com.
Dispute Resolution:
Any disputes arising from bookings made through fijidude.com will be resolved through mediation. If mediation is unsuccessful, the dispute will be resolved in accordance with the laws of Fiji.
Privacy Policy:
fijidude.com respects the privacy of its customers and will not share or sell personal information to any third party.
Jurisdiction:
These terms and conditions and any disputes arising from them will be governed by and construed in accordance with the laws of Fiji.
By using fijidude.com, customers agree to be bound by these terms and conditions.
Privacy policy
At fijidude.com, we are committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and disclose personal information when you use our website and services.
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Information Collection: When you use our website, we may collect personal information such as your name, email address, and payment information. We may also collect information about your browsing and booking history.
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Use of Information: We use the information we collect to provide and improve our services, process transactions, and communicate with you. We may also use the information for marketing and promotional purposes, but only with your consent.
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Sharing of Information: We will not share or sell your personal information to any third party without your consent. We may share your information with our suppliers for the purpose of fulfilling your booking and providing the services you have requested.
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Data Retention: We will retain your personal information for as long as necessary to provide you with our services and for legitimate business purposes.
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Data Security: We take reasonable steps to protect the security of your personal information, including using encryption and implementing appropriate access controls.
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Cookies: We use cookies to improve your browsing experience and to personalize our services. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.
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Your Rights: You have the right to access, modify, and delete your personal information. You can also request to receive a copy of your personal information and request that we stop using your information for marketing purposes.
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Changes to this Policy: We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.
If you have any questions about our privacy policy or the way we use your personal information, please contact us at [email protected].
Cookie Policy
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Best Price Guarantee
At fijidude.com, we are committed to providing our customers with the best prices for their travel arrangements and experiences in Fiji. If you find a lower price for the same booking on another website within 24 hours of making your booking with us, we will match the price.
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Eligibility: To be eligible for our Best Price Guarantee, the booking must be for the same travel dates, room type, and package inclusions. The lower price must be available to the general public and verifiable by fijidude.com. The lower price must be for the same supplier and for the same product.
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How to claim: To claim the Best Price Guarantee, you must contact our customer service team at [email protected] within 24 hours of making your booking. Please provide the details of the lower price, including the website and the price.
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Verification: We will verify the lower price and, if it meets the eligibility criteria, we will match the price. The lower price will be applied to your booking and the refund will be processed.
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Exclusions: The Best Price Guarantee does not apply to bookings made through opaque channels, such as auction sites, wholesale or bulk rates, or rates that are not available to the general public. It also does not apply to bookings made through loyalty programs, rewards programs, or other special offers.
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Changes to this Policy: We may update this Best Price Guarantee policy from time to time. We will notify you of any changes by posting the new policy on our website.
At fijidude.com, we want you to feel confident that you are getting the best deal on your travel arrangements. If you find a lower price, let us know, and we will match it and give you additional brownie points.
